Terms of Service

We clean, sanitize and deodorize curbside trash and recycling carts at your address, normally right after your pickup day. We bring the equipment and supplies we need; you just leave the cart accessible where you normally place it for pickup.

We serve Richland County, Ohio and nearby towns listed under Service Areas. Please keep the path to your cart clear and make sure the cart can be reached from the curb or driveway. If a cart cannot be reached safely or is blocked, we will let you know rather than risk damage to your property.

We clean from roughly mid-March through mid-November and close from November 15 to March 15 because of winter weather. Recurring plans are paused automatically for the closure and resume when the season opens, so you are not billed for a month you are not being serviced. Dates can shift with the weather; we will tell you if that affects your schedule.

Plans and prices are the ones shown on our Pricing page at the time you order. Online purchases include Monthly, Annual and One-Time cleaning; Bi-Monthly and Quarterly plans are arranged by phone. Each additional cart beyond what your plan includes is charged at the listed per-cart rate, and you can choose the number of carts at checkout.

Card payments are processed by our secure payment provider; we never see or store your full card number. Recurring plans renew automatically on the interval you chose until you cancel. Applicable taxes are added at checkout where required. Prices may change with notice; a change never applies to a period you have already paid for.

You can cancel from your account at any time. Cancellation stops future charges and takes effect after the period you have already paid for, so the cleanings you have paid for are still honored. You can restart a plan later; a new season may require a new start date.

Tell us and we will make it right — a re-clean, a credit, or your money back for a service we did not deliver. Call or text 419-610-5648, or send the contact form with your address and the date involved.

Keep your password private and tell us right away if you think someone else used your account. You agree not to interfere with the site, attempt to access other customers' information, submit false booking details, or use the service for commercial dumpsters without a business agreement.

JTL Bin Cleaning is insured for the work we perform. We clean carts, not the items inside them, and we are not responsible for contents, pre-existing damage to a cart, or damage caused by an inaccessible or unsafe placement. To the extent the law allows, our responsibility for a claim is limited to the amount you paid for the affected service. Nothing in these terms limits rights that cannot be limited by contract.

We may update these terms as the business changes. The date at the top shows the latest version; booking a cleaning after an update means the new terms apply to that order.

Reach us by phone or text at 419-610-5648 or through the contact form. These terms are governed by Ohio law.